Motorcycle Service
Carmel, Indiana. Sportbikes, nakeds, supermotos, and metric cruisers — street, track, and race.
Most of the questions we get over the phone are answered right here, so take a look before you call.
Do you work on my bike?
This is the question we get most, so here's the plain answer up front.
Yes, bring it in
- Sportbikes, naked bikes, and supermotos
- Track bikes and race bikes
- Older bikes — there's no year cutoff. If it's fuel injected, we can work on it. We've had bikes from the '90s on the lift.
- Harley-Davidson, Indian, and metric cruisers: carry-in wheel work, yes — bring us the wheels and we'll mount and balance them.
We'll point you somewhere better
- Carbureted bikes. We're a fuel-injection shop and generally don't take carbureted work — you'll get a better result from a shop that lives in carbs.
- Harley and Indian, work on the bike. Wheels off the bike we'll happily do. For everything else we recommend Fatty's Cycle in Fortville, IN.
- Wheel and rim repair — straightening, welding, or truing a bent rim. We don't do it here and we'll refer you to a wheel specialist. We can still mount and balance once it's repaired.
- Cars, trailers, ATVs, UTVs, dirt bikes, and scooters. Motorcycles only.
Not sure where your bike lands? Text us at (317) 207-0525 with the year, make, and model and we'll tell you straight.
Went down?
Crash repair & insurance claims
We do a lot of this, and we deal with adjusters directly. You don't have to project-manage it.
1
Get the bike to us
Rideable or not. If it isn't rideable, tell us and we'll talk through recovery options.
2
We write the estimate
We tear down as far as needed to find everything, photograph the damage, and write a complete estimate — then submit it to your carrier for you.
3
The adjuster reviews
We work with your adjuster to produce an agreeable estimate and advocate for you so you get the best settlement with your insurance.
4
Supplements are normal
Hidden damage almost always turns up once we're deeper in. We document it and file a supplement — expected, not a problem, but it can add time.
What to bring
- Your claim number
- Your adjuster's name and contact
- The insurance carrier
- Photos from the scene, if you have them
Having the claim number on day one is the difference between starting the estimate immediately and waiting a week to start. You can submit all of it through the service request form below.
How long will it take?
Honest answers, including the ones we don't control.
| Carry-in wheels | Often same day if dropped off before noon, otherwise next business day. Customers who purchase their tires from us get priority. |
|---|---|
| Scheduled service oil, chain, brakes | Booked in advance — we'll work with you to determine a schedule that works for you. |
| Diagnostics | Bike needs to be on site. We schedule the diagnostic block and report back with findings and a quote. |
| Parts-dependent jobs | OEM parts are frequently special-order. We'll tell you the parts pricing and ETA before you commit. |
| Crash & insurance | We write estimates and submit fast; approval timing is the carrier's. |
Spring and track season run longer than winter — we'll always give you an honest estimate when we schedule you, not an optimistic one.
Where's my bike?
We'll text you when it's ready. You don't need to check in — if something changes, or we find something that changes the quote, we'll reach out before we touch it.
Want an update sooner? Text (317) 207-0525. Texting reaches us faster than calling during shop hours, because whoever's free picks it up instead of it ringing at a busy counter.
Frequently asked
Do you work on older bikes?
Yes, and there's no year cutoff. The real dividing line is fuel injection: if your bike is fuel injected we can work on it, whatever the year. We generally don't take on carbureted bikes — that's specialist work and you'll get a better result elsewhere.
Do you work on Harleys or Indians?
For wheels, yes — bring us the wheels off the bike and we'll mount and balance them at our normal carry-in rate. For work on the bike itself, we recommend Fatty's Cycle in Fortville, IN. They're set up for it and we'd rather send you to the right shop than do a mediocre job.
Do I need an appointment, or can I just drop off?
Carry-in wheels can be dropped off during business hours with no appointment. Anything that needs the bike on a lift should be scheduled — send a service request or give us a call and we'll get you a slot.
Hours are Mon 10–2, Tue–Fri 10–5, Sat 10–2.
How much is a diagnostic, and what if I don't do the work?
A diagnostic is $250, which buys a 2-hour block at our $125/hr rate. If it takes us less time than that, we credit the difference back to you or put it toward the repair — you're not paying for hours we didn't use.
If you decide not to do the work, that's fine — the diagnostic stands on its own and you'll leave knowing what's wrong with your bike.
Can you install parts I bought somewhere else?
Usually yes, but evaluated on a case-by-case basis. Bring them in or tell us what you've got and we'll let you know before you're committed.
The one thing we'll hold the line on: we reserve the right to decline installing parts that are sub-par or that we think present a safety issue. If we won't put it on your bike, it's because we wouldn't put it on ours.
Do you do ECU flashes? What do you need from me?
Yes, we flash in house. To quote it quickly we need to know: what mods are on the bike (exhaust, air filter, AIS removal, gearing), whether the exhaust is catted or de-catted, whether it's been flashed before and by whom, and whether you're after a street, track, or mixed setup.
Answering those four things in the service request form is the single biggest thing you can do to get a fast quote. Without them a flash quote turns into a week of back-and-forth texting.
Do you offer dyno tuning?
We don't have a dyno in house. We do our own ECU flashing, and for work that genuinely needs dyno time we partner with reputable dyno tuners — either a referral or their mail-in service, depending on your bike and what you're after. Ask us and we'll point you at the right option instead of selling you something we can't do well.
Do you do rim or wheel repair?
No — we don't straighten, weld, or true wheels here, and we'll refer you out to a wheel specialist for that. Once the wheel is repaired, bring it back and we'll mount and balance it.
Can you order OEM parts?
Yes. OEM parts are frequently special-order, so they add lead time — we'll give you the ETA before you commit to the job rather than after.
What does suspension work cost?
Carry-in fork service is $250 for the pair plus parts — 2 hours of labor at our $125/hr rate, with the forks already off the bike.
If you'd rather not pull them yourself, we'll remove and reinstall them for an extra $250 — so forks serviced on the bike come to $500 plus parts.
Aftermarket shocks are 2 hours plus parts once the shock is off the bike. Removing and reinstalling the shock runs $125–250 on most bikes — it depends on whether the linkage, exhaust or subframe has to come off to reach it, and a few models take longer still.
OEM shocks need a phone call first — some are serviceable and some simply aren't, and that depends on the specific shock. Call or text us with the year, make, and model and we'll tell you which one you've got.
Request service
Tell us about your bike and what you need. We'll text you back within one business day.
The more you can tell us up front — mileage, mods, a photo, your VIN — the faster we can get you a real answer instead of a follow-up question.
